Support
A SelectNet Technical Support representative will help you answer questions and resolve
issues using our service. To help you best, we do ask that you take all possible steps
to remedy the problem before contacting us. Usually, the problem is something minor. For
example, has anything changed with your computer or network recently? Software setup
for email and other Internet programs have comprehensive help information. Also, we
will soon have an online support section that will contains FAQ's, tutorials, links,
etc. for some of the most common issues. If all this fails, complete this form and we
will call you or email a response if appropriate. Or feel free to give us a call if
you would like to speak to us directly.
| Support Call: |
760-438-9555, Monday to Friday
from 8:00 AM to 5:00 PM Pacific
and select "tech support" option.
|
Please listen to the prompts and select the option for
"tech support". For an emergency or urgent matter at any time, select the
option to leave a message and then the emergency option. In either case, please be sure
to leave your name and call back number and a brief description of the problem. If you
select the emergency message option, our staff will return your call shortly! Otherwise,
calls are returned in the order they are received. |
| Email: | support@select.net |
|
